Discovery
Align on goals, teams, and document scope.
- Kickoff with your stakeholders
- Map use cases for sales, service, and engineering
- Confirm timeline and success criteria
Our process
Live in three weeks from document handoff.
Doc review
Audit what Alessia will learn from.
- Inventory catalogs, IOMs, cut sheets, and bulletins
- Flag gaps, duplicates, and outdated files
- Set up secure document handoff
Knowledge base
Ingest and structure your documentation.
- Process PDFs for search and citation
- Tune retrieval for your product terminology
- Validate answers against sample questions
Deploy
Alessia goes live in your tenant.
- Provision your isolated workspace
- Configure chat modes and user access
- Run final checks before launch
Training
Get your team using Alessia from day one.
- Walk through cited Q&A and source preview
- Share best practices for daily workflows
- Collect feedback from early users
Support
We stay involved after go live.
- Monitor answer quality and usage
- Add new documents as your library grows
- Ongoing tuning and product updates